Resolved after 15 hours 7 minutes, on May 25, 2026.
All the devices recovered and stable for more than 1 hour. We are monitoring the status for few ours.
Update timeline
- investigating May 25, 2026, 07:13 AM UTC
Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available. We apologise for any inconvenience caused and are working to resolve issue as soon as possible. If you require further information relating to this incident, please e-mail us on [email protected] or call 1300 857 501.
- identified May 25, 2026, 07:15 AM UTC
Building Manager has confirmed that the interruption to the service is due to the ongoing power outage at the area/street.
- identified May 25, 2026, 11:56 AM UTC
All the devices recovered and stable for more than 1 hour. We are monitoring the status for few ours.
- resolved May 25, 2026, 10:21 PM UTC
This incident has been resolved
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