Pineapple Net incident

Multiple Sites

Resolved after 1 hour 14 minutes, on October 22, 2026.

monitoring Oct 22, 2026, 04:07 AM UTC

All services are back online after the area power outage. Engineers are now monitoring the results.

Started
Oct 22, 2026, 03:30 AM UTC
Resolved
Oct 22, 2026, 04:45 AM UTC
Duration
1h 14m
Detected by Pingoru
Oct 22, 2026, 03:30 AM UTC

Update timeline

  1. investigating Oct 22, 2026, 03:30 AM UTC

    Engineers have observed network alarms which are currently causing disruption to services for some customers across multiple sites. Engineers are now investigating the issue. Further updates will be given as soon as they are available. Sites Affected: 150 Kerr Street, 3065 Fitzroy 353 Napier Street, 3065 Fitzroy 300 Young Street, 3065 Fitzroy 21 Rose Street, 3065 Fitzroy We apologise for any inconvenience caused and are working to resolve issue as soon as possible. If you require further information relating to this incident, please e-mail us on [email protected] or call 1300 857 501.

  2. identified Oct 22, 2026, 03:55 AM UTC

    An ongoing power outage in the area has caused a loss of power to network devices, resulting in a service disruption. Further updates will be provided as they become available

  3. monitoring Oct 22, 2026, 04:07 AM UTC

    All services are back online after the area power outage. Engineers are now monitoring the results.

  4. resolved Oct 22, 2026, 04:45 AM UTC

    This incident has been resolved.

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