Pineapple Net incident

5 Lawson Street, Southport 4215

Resolved after 1 hour 32 minutes, on May 21, 2026.

monitoring May 21, 2026, 08:57 AM UTC

A power issue at the building caused a loss of power to network devices. Power has been restored, and services are back online.

Started
May 21, 2026, 08:00 AM UTC
Resolved
May 21, 2026, 09:32 AM UTC
Duration
1h 32m
Detected by Pingoru
May 21, 2026, 08:00 AM UTC

Update timeline

  1. investigating May 21, 2026, 08:00 AM UTC

    Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available. We apologise for any inconvenience caused and are working to resolve issue as soon as possible. If you require further information relating to this incident, please e-mail us on [email protected] or call 1300 857 501.

  2. monitoring May 21, 2026, 08:57 AM UTC

    A power issue at the building caused a loss of power to network devices. Power has been restored, and services are back online.

  3. resolved May 21, 2026, 09:32 AM UTC

    This incident has been resolved

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