Pineapple Net incident
56 Scarborough Street, Southport, 4215, Queensland
Resolved after 1 hour 34 minutes, on May 12, 2026.
The electrical maintenance at the building has been completed. The services are back online.
Update timeline
- investigating May 12, 2026, 03:43 AM UTC
Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available. We apologise for any inconvenience caused and are working to resolve issue as soon as possible. If you require further information relating to this incident, please e-mail us on [email protected] or call 1300 857 501.
- identified May 12, 2026, 03:45 AM UTC
Ongoing Electrical maintenance within the building caused a loss of power to network devices. The service will be back online once the maintenance is complete.
- resolved May 12, 2026, 05:18 AM UTC
The electrical maintenance at the building has been completed. The services are back online.
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