Resolved after 5 hours 11 minutes, on October 26, 2026.
The service has been restored following the power maintenance. Engineers are monitoring the results.
Update timeline
- investigating Oct 26, 2026, 09:50 PM UTC
Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available. We apologise for any inconvenience caused and are working to resolve issue as soon as possible. If you require further information relating to this incident, please e-mail us on [email protected] or call 1300 857 501.
- identified Oct 27, 2026, 12:10 AM UTC
An ongoing power maintenance in the area has caused a loss of power to network devices, resulting in a service disruption. Further updates will be provided as they become available
- monitoring Oct 27, 2026, 01:42 AM UTC
The service has been restored following the power maintenance. Engineers are monitoring the results.
- resolved Oct 27, 2026, 03:02 AM UTC
This incident has been resolved now.
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