Resolved after 1 hour 40 minutes, on October 21, 2025.
This incident has been resolved. All services are back online after the area/street power outage
Update timeline
- investigating Oct 21, 2025, 01:57 PM UTC
Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available. We apologise for any inconvenience caused and are working to resolve issue as soon as possible. If you require further information relating to this incident, please e-mail us on [email protected] or call 1300 857 501.
- identified Oct 21, 2025, 02:02 PM UTC
Engineers have identified that the interruption to the service is due to the ongoing power outage at the area/street.
- resolved Oct 21, 2025, 03:37 PM UTC
This incident has been resolved. All services are back online after the area/street power outage
Your product runs on more than Pineapple Net
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services