Resolved after 3 hours 9 minutes, on December 8, 2025.
The devices lost power due to a building power issue. The issue has now been rectified, and all devices are back online.
Update timeline
- investigating Dec 08, 2025, 11:31 PM UTC
Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available. We apologise for any inconvenience caused and are working to resolve issue as soon as possible. If you require further information relating to this incident, please e-mail us on [email protected] or call 1300 857 501.
- monitoring Dec 08, 2025, 11:50 PM UTC
The devices lost power due to a building power issue. The issue has now been rectified, and all devices are back online.
- resolved Dec 09, 2025, 02:41 AM UTC
This incident has been resolved.
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