Pineapple Net incident

39 Dorcas Street, South Melbourne

Resolved after 22 minutes, on February 9, 2026.

resolved Feb 09, 2026, 01:14 AM UTC

A power disruption to a distribution switch during installation caused a temporary service outage. The issue has been resolved, and services are now operating normally.

Started
Feb 09, 2026, 12:51 AM UTC
Resolved
Feb 09, 2026, 01:14 AM UTC
Duration
22m
Detected by Pingoru
Feb 09, 2026, 12:51 AM UTC

Update timeline

  1. investigating Feb 09, 2026, 12:51 AM UTC

    Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available. We apologise for any inconvenience caused and are working to resolve issue as soon as possible. If you require further information relating to this incident, please e-mail us on [email protected] or call 1300 857 501.

  2. resolved Feb 09, 2026, 01:14 AM UTC

    A power disruption to a distribution switch during installation caused a temporary service outage. The issue has been resolved, and services are now operating normally.

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