Resolved after 3 hours, on September 17, 2026.
Power to the network device has been recovered and services been restored now. Engineers will keep monitoring the status
Update timeline
- investigating Sep 17, 2026, 04:35 AM UTC
Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available. We apologise for any inconvenience caused and are working to resolve issue as soon as possible. If you require further information relating to this incident, please e-mail us on [email protected] or call 1300 857 501.
- identified Sep 17, 2026, 04:49 AM UTC
Building manager informed maintenance is currently in progress with an electrician. We will provide updates as necessary.
- monitoring Sep 17, 2026, 04:53 AM UTC
Power to the network device has been recovered and services been restored now. Engineers will keep monitoring the status
- resolved Sep 17, 2026, 07:35 AM UTC
This incident has been resolved.
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