Picqer Outage History
Picqer is up right nowPingoru has recorded 52 incidents for Picqer: 31 in the last 12 months and 7 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 1 of 720 (0%) |
| May 2026 | 2 | 6 of 744 (1%) |
| June 2026 | 2 | 30 of 720 (4%) |
| July 2026 | 3 | 52 of 744 (7%) |
| August 2026 | 1 | 2 of 744 (0%) |
| September 2026 | 3 | 2 of 720 (0%) |
| October 2026 | 2 | 8 of 592 (1%) |
Incidents, newest first
Minor June 13, 2025 Problems with creating shipments in Picqer 29m Picqer Core
Started Jun 13, 2025, 08:39 AM UTC· resolved Jun 13, 2025, 09:08 AM UTC
- identified Jun 13, 2025, 08:39 AM UTC
There are currently problems with creating shipments in Picqer. We are working on a fix and expect this issue to be solved quickly.
- monitoring Jun 13, 2025, 08:57 AM UTC
A fix has been implemented, we are monitoring the results. Please reach out to [email protected] if you're still having problems creating shipments.
- resolved Jun 13, 2025, 09:08 AM UTC
The issue has been resolved. We are sorry for the inconvenience.
Notice June 12, 2025 We are currently experiencing a technical issue, we are investigating this issue with high priority. 12m
Started Jun 12, 2025, 01:06 PM UTC· resolved Jun 12, 2025, 01:19 PM UTC
- investigating Jun 12, 2025, 01:06 PM UTC
We are currently experiencing a technical issue, we are investigating this issue with high priority.
- resolved Jun 12, 2025, 01:19 PM UTC
Picqer's performance is back to normal. We are still closely monitoring performance.
Minor June 10, 2025 Picqer is slower than usual 2h 36m Picqer Core
Started Jun 10, 2025, 11:15 AM UTC· resolved Jun 10, 2025, 01:52 PM UTC
- investigating Jun 10, 2025, 11:15 AM UTC
Picqer is operating slower than usual. As a result, it can take a bit longer for orders to move from status "concept" to "processing". We are investigating this issue with high priority.
- investigating Jun 10, 2025, 11:18 AM UTC
We are continuing to investigate this issue.
- monitoring Jun 10, 2025, 12:07 PM UTC
Picqer's performance is back to normal. We are closely monitoring performance.
- resolved Jun 10, 2025, 01:52 PM UTC
Picqer's performance is back to normal. If you still perceive any slowness, please send us a message via [email protected].
Notice May 6, 2025 VVB - shipments error 1h 20m
Started May 06, 2025, 08:06 AM UTC· resolved May 06, 2025, 09:27 AM UTC
- investigating May 06, 2025, 08:06 AM UTC
Users are experiencing time-outs and errors while creating VVB shipments. We've notified Bol about this, and will post updates here.
- identified May 06, 2025, 08:15 AM UTC
Bol has confirmed that there is an outage which makes it impossible to download shipping labels for VVB. https://partnerplatform.bol.com/nl/storingen/vvb-labels-tijdelijk-niet-te-downloaden-2/
- resolved May 06, 2025, 09:27 AM UTC
This issue is resolved. It is possible to create VVB shipments again.
Notice April 28, 2025 Delays in creating "verzenden via bol" (VVB) labels 16h 7m
Started Apr 28, 2025, 01:31 PM UTC· resolved Apr 29, 2025, 05:38 AM UTC
- identified Apr 28, 2025, 01:31 PM UTC
Users are experiencing delays when creating "verzenden via bol" shipment labels. The issue is probably related to problems in the seller account at Bol. We recommend monitoring their status page for the latest updates: https://partnerplatform.bol.com/nl/storingen/verkoopaccount-laadt-erg-traag/
- monitoring Apr 28, 2025, 03:18 PM UTC
The issue of slowness at the seller account of Bol is resolved. There should be no more delays in creating "verzenden via bol" shipment labels. We continue monitoring this.
- resolved Apr 29, 2025, 05:38 AM UTC
This issue is resolved. It is possible to create VVB shipments again.
Notice April 17, 2025 GLS - shipments error 4h 31m
Started Apr 17, 2025, 12:54 PM UTC· resolved Apr 17, 2025, 05:25 PM UTC
- investigating Apr 17, 2025, 12:54 PM UTC
Users are experiencing time-outs and errors while creating GLS shipments. We've notified GLS about this, and will post updates here.
- identified Apr 17, 2025, 12:59 PM UTC
GLS is investigating the incident and working on a solution.
- resolved Apr 17, 2025, 05:25 PM UTC
GLS has resolved the issue since 17:30.
Notice April 17, 2025 Problem opening "Singles" batches 3m
Started Apr 17, 2025, 10:47 AM UTC· resolved Apr 17, 2025, 10:51 AM UTC
- investigating Apr 17, 2025, 10:47 AM UTC
Currently "singles" batches cannot be viewed. We are looking into this, and will resolve this issue quickly.
- resolved Apr 17, 2025, 10:51 AM UTC
This issue has been resolved.
Notice April 12, 2025 DPD - shipments error 22h 36m
Started Apr 12, 2025, 09:28 AM UTC· resolved Apr 13, 2025, 08:04 AM UTC
- investigating Apr 12, 2025, 09:28 AM UTC
DPD currently has problems creating shipments. We'll update you as soon as we know more.
- monitoring Apr 12, 2025, 04:28 PM UTC
We’re now seeing successful shipments with DPD again. We’ll keep monitoring the situation to make sure everything remains stable.
- resolved Apr 13, 2025, 08:04 AM UTC
This incident has been resolved.
Notice March 26, 2025 Connection error for certain Bol Retailer shops 21m
Started Mar 26, 2025, 01:21 PM UTC· resolved Mar 26, 2025, 01:42 PM UTC
- investigating Mar 26, 2025, 01:21 PM UTC
The connection between Picqer and certain Bol Retailer shops was lost. It seems that there is an authentication problem on the side of Bol.com. We have contacted Bol.com and will keep you updated.
- resolved Mar 26, 2025, 01:42 PM UTC
Bol has resolved the issue (https://developers.bol.com/en/news/incident-resulting-in-401-errors-for-some-users). The connections have automatically been restored and any missing orders have been imported.
Notice March 20, 2025 DHL - shipments error 35m
Started Mar 20, 2025, 11:20 AM UTC· resolved Mar 20, 2025, 11:55 AM UTC
- investigating Mar 20, 2025, 11:20 AM UTC
Users can experience errors while creating a DHL-shipment: "Shipment request failed: Request failed with status code 500" We've contacted DHL, they are investigating the issue.
- resolved Mar 20, 2025, 11:55 AM UTC
This issue is resolved. It is possible to create DHL shipments again.