Picqer incident

GLS - shipments error

Resolved after 4 hours 31 minutes, on April 17, 2025.

identified Apr 17, 2025, 12:59 PM UTC

GLS is investigating the incident and working on a solution.

Started
Apr 17, 2025, 12:54 PM UTC
Resolved
Apr 17, 2025, 05:25 PM UTC
Duration
4h 31m
Detected by Pingoru
Apr 17, 2025, 12:54 PM UTC

Update timeline

  1. investigating Apr 17, 2025, 12:54 PM UTC

    Users are experiencing time-outs and errors while creating GLS shipments. We've notified GLS about this, and will post updates here.

  2. identified Apr 17, 2025, 12:59 PM UTC

    GLS is investigating the incident and working on a solution.

  3. resolved Apr 17, 2025, 05:25 PM UTC

    GLS has resolved the issue since 17:30.

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