Resolved after 8 hours 11 minutes, on October 21, 2026.
An update regarding security vulnerabilities in PHP: A fix for these vulnerabilities is now available, and we have implemented it within Picqer. Picqer remained fully operational throughout the day, allowing you to continue your work without interruption. As you may have noticed, it was temporarily impossible to generate shipping labels for certain carriers. Their services will resume once they have implemented the necessary fixes. Please note the following, if applicable: Connections to CCV, Magento, and WooCommerce were intermittently unavailable. If you continued working in Picqer, any shipments you created were not pushed to your webshop. Once the connection is restored, we will automatically sync today’s shipments to your webshop. Please reach out to us in case this did not happen automatically. If you have any questions, please feel free to let us know.
Update timeline
- monitoring Oct 21, 2026, 11:15 AM UTC
We are aware of recently reported security vulnerabilities in PHP, one of the technologies Picqer uses. As a precaution, we have already taken additional measures to secure our environment. We are monitoring the situation: all functionality remains available as usual. We will post an update on this page as soon as we have more information.
- resolved Oct 21, 2026, 07:26 PM UTC
An update regarding security vulnerabilities in PHP: A fix for these vulnerabilities is now available, and we have implemented it within Picqer. Picqer remained fully operational throughout the day, allowing you to continue your work without interruption. As you may have noticed, it was temporarily impossible to generate shipping labels for certain carriers. Their services will resume once they have implemented the necessary fixes. Please note the following, if applicable: Connections to CCV, Magento, and WooCommerce were intermittently unavailable. If you continued working in Picqer, any shipments you created were not pushed to your webshop. Once the connection is restored, we will automatically sync today’s shipments to your webshop. Please reach out to us in case this did not happen automatically. If you have any questions, please feel free to let us know.
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