Picqer incident

Bol - problems creating a shipment

Resolved after 59 minutes, on September 18, 2026.

monitoring Sep 18, 2026, 01:34 PM UTC

The VVB service has recovered since 15:05. We are monitoring the shipments and will resolve this incident accordingly.

Started
Sep 18, 2026, 12:50 PM UTC
Resolved
Sep 18, 2026, 01:50 PM UTC
Duration
59m
Detected by Pingoru
Sep 18, 2026, 12:50 PM UTC

Update timeline

  1. investigating Sep 18, 2026, 12:50 PM UTC

    Users can experience problems while creating a VVB shipping label. We've contacted Bol for more information and will post updates here. Bol has acknowledged the incident here: https://partnerplatform.bol.com/nl/mdp/vvbdownloadissue.

  2. monitoring Sep 18, 2026, 01:34 PM UTC

    The VVB service has recovered since 15:05. We are monitoring the shipments and will resolve this incident accordingly.

  3. resolved Sep 18, 2026, 01:50 PM UTC

    This issue is resolved. It is possible to create VVB shipments again.

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