Picqer incident

Picqer is slower than usual

Resolved after 2 hours 36 minutes, affecting Picqer Core, on June 10, 2025.

resolved Jun 10, 2025, 01:52 PM UTC

Picqer's performance is back to normal. If you still perceive any slowness, please send us a message via [email protected].

Started
Jun 10, 2025, 11:15 AM UTC
Resolved
Jun 10, 2025, 01:52 PM UTC
Duration
2h 36m
Detected by Pingoru
Jun 10, 2025, 11:15 AM UTC

Affected components

Picqer Core

Update timeline

  1. investigating Jun 10, 2025, 11:15 AM UTC

    Picqer is operating slower than usual. As a result, it can take a bit longer for orders to move from status "concept" to "processing". We are investigating this issue with high priority.

  2. investigating Jun 10, 2025, 11:18 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 10, 2025, 12:07 PM UTC

    Picqer's performance is back to normal. We are closely monitoring performance.

  4. resolved Jun 10, 2025, 01:52 PM UTC

    Picqer's performance is back to normal. If you still perceive any slowness, please send us a message via [email protected].

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