Picqer incident

DHL - shipments error

Resolved after 35 minutes, on March 20, 2025.

investigating Mar 20, 2025, 11:20 AM UTC

Users can experience errors while creating a DHL-shipment: "Shipment request failed: Request failed with status code 500" We've contacted DHL, they are investigating the issue.

Started
Mar 20, 2025, 11:20 AM UTC
Resolved
Mar 20, 2025, 11:55 AM UTC
Duration
35m
Detected by Pingoru
Mar 20, 2025, 11:20 AM UTC

Update timeline

  1. investigating Mar 20, 2025, 11:20 AM UTC

    Users can experience errors while creating a DHL-shipment: "Shipment request failed: Request failed with status code 500" We've contacted DHL, they are investigating the issue.

  2. resolved Mar 20, 2025, 11:55 AM UTC

    This issue is resolved. It is possible to create DHL shipments again.

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