Picqer incident

VVB - shipments error

Resolved after 1 hour 20 minutes, on May 6, 2025.

identified May 06, 2025, 08:15 AM UTC

Bol has confirmed that there is an outage which makes it impossible to download shipping labels for VVB. https://partnerplatform.bol.com/nl/storingen/vvb-labels-tijdelijk-niet-te-downloaden-2/

Started
May 06, 2025, 08:06 AM UTC
Resolved
May 06, 2025, 09:27 AM UTC
Duration
1h 20m
Detected by Pingoru
May 06, 2025, 08:06 AM UTC

Update timeline

  1. investigating May 06, 2025, 08:06 AM UTC

    Users are experiencing time-outs and errors while creating VVB shipments. We've notified Bol about this, and will post updates here.

  2. identified May 06, 2025, 08:15 AM UTC

    Bol has confirmed that there is an outage which makes it impossible to download shipping labels for VVB. https://partnerplatform.bol.com/nl/storingen/vvb-labels-tijdelijk-niet-te-downloaden-2/

  3. resolved May 06, 2025, 09:27 AM UTC

    This issue is resolved. It is possible to create VVB shipments again.

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