Picqer incident

GLS - problems with creating shipments

Resolved after 21 hours 47 minutes, on October 9, 2025.

identified Oct 09, 2025, 12:03 PM UTC

The issue is caused by a network infrastructure problem at Microsoft Azure. This is an external issue, which cannot be influenced by GLS. We are dependent on Microsoft to fix this. We'll keep you posted. Statuspage Microsoft Azure: https://azure.status.microsoft/nl-nl/status

Started
Oct 09, 2025, 08:31 AM UTC
Resolved
Oct 10, 2025, 06:19 AM UTC
Duration
21h 47m
Detected by Pingoru
Oct 09, 2025, 08:31 AM UTC

Update timeline

  1. identified Oct 09, 2025, 08:31 AM UTC

    Users can experience errors while creating a GLS shipment. We've contacted GLS for more information and will post updates here.

  2. identified Oct 09, 2025, 12:03 PM UTC

    The issue is caused by a network infrastructure problem at Microsoft Azure. This is an external issue, which cannot be influenced by GLS. We are dependent on Microsoft to fix this. We'll keep you posted. Statuspage Microsoft Azure: https://azure.status.microsoft/nl-nl/status

  3. resolved Oct 10, 2025, 06:19 AM UTC

    This outage has been resolved and we have observed no errors since.

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