Picqer incident

PrintNode - Unable to connect and print labels

Resolved after 20 minutes, on November 18, 2025.

monitoring Nov 18, 2025, 07:39 AM UTC

PrintNode is operational again, you can now resume printing your documents in Picqer via PrintNode.

Started
Nov 18, 2025, 07:20 AM UTC
Resolved
Nov 18, 2025, 07:41 AM UTC
Duration
20m
Detected by Pingoru
Nov 18, 2025, 07:20 AM UTC

Update timeline

  1. investigating Nov 18, 2025, 07:20 AM UTC

    Currently, we are hearing reports of PrintNode being unable to connect and print labels. We are contacting PrintNode about this issue.

  2. investigating Nov 18, 2025, 07:29 AM UTC

    We have contacted PrintNode regarding the issue and are waiting for their response. In the meanwhile, printing shipping labels in Picqer can be done by opening and manually printing the PDF file.

  3. monitoring Nov 18, 2025, 07:39 AM UTC

    PrintNode is operational again, you can now resume printing your documents in Picqer via PrintNode.

  4. resolved Nov 18, 2025, 07:41 AM UTC

    This incident has been resolved.

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