Resolved after 1 hour 12 minutes, affecting Picqer Core and Picqer API, on January 8, 2026.
A fix has been implemented and we are monitoring the results. Some users have experienced issues when creating shipments in Picqer. We are restoring shipping labels that did not appear after creation. You can manually open the label PDF in Picqer and print the label again.
Affected components
Update timeline
- investigating Jan 08, 2026, 01:31 PM UTC
We are currently experiencing performance issues in Picqer. This may affect various components of Picqer. Our team is investigating this issue with high priority and will provide updates here as soon as possible.
- monitoring Jan 08, 2026, 02:15 PM UTC
A fix has been implemented and we are monitoring the results. Some users have experienced issues when creating shipments in Picqer. We are restoring shipping labels that did not appear after creation. You can manually open the label PDF in Picqer and print the label again.
- resolved Jan 08, 2026, 02:44 PM UTC
This incident has been resolved.
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