Picqer incident

Picqer app [Android] not working

Resolved after 1 hour 3 minutes, on February 20, 2026.

monitoring Feb 20, 2026, 08:04 AM UTC

The issue has been resolved. If you are still experiencing problems when opening the Picqer app, please delete the app in the Play Store and then reinstall it.

Started
Feb 20, 2026, 07:15 AM UTC
Resolved
Feb 20, 2026, 08:18 AM UTC
Duration
1h 3m
Detected by Pingoru
Feb 20, 2026, 07:15 AM UTC

Update timeline

  1. investigating Feb 20, 2026, 07:15 AM UTC

    There are currently problems with the Picqer app on Android devices. Users are unable to open the app. We are investigating this issue with high priority and will post updates here.

  2. identified Feb 20, 2026, 07:56 AM UTC

    We have identified the issue. It only occurs to Android app version 2.10.3. We are working on a solution.

  3. monitoring Feb 20, 2026, 08:04 AM UTC

    The issue has been resolved. If you are still experiencing problems when opening the Picqer app, please delete the app in the Play Store and then reinstall it.

  4. resolved Feb 20, 2026, 08:18 AM UTC

    This incident has been resolved.

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