Picqer incident

Sendcloud: elevated errors for shipping labels

Resolved after 54 minutes, on September 10, 2025.

monitoring Sep 10, 2025, 02:11 PM UTC

Sendcloud has resumed normal operations again since 16:00

Started
Sep 10, 2025, 01:19 PM UTC
Resolved
Sep 10, 2025, 02:13 PM UTC
Duration
54m
Detected by Pingoru
Sep 10, 2025, 01:19 PM UTC

Update timeline

  1. investigating Sep 10, 2025, 01:19 PM UTC

    We are observing a high error-rate for Sendcloud shipping labels since 15:05 and are looking into this.

  2. monitoring Sep 10, 2025, 01:25 PM UTC

    We have informed Sendcloud about the errors and are observing normal operations again since 15:23.

  3. identified Sep 10, 2025, 01:40 PM UTC

    Error levels are again high since 15:30, we are updating Sendcloud about this.

  4. identified Sep 10, 2025, 01:42 PM UTC

    Sendcloud confirms the outage: https://status.sendcloud.com/incidents/7j75dwr15nrq

  5. monitoring Sep 10, 2025, 02:11 PM UTC

    Sendcloud has resumed normal operations again since 16:00

  6. resolved Sep 10, 2025, 02:13 PM UTC

    This incident has been resolved.

Your product runs on more than Picqer

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →