Picqer incident

SendCloud: unable to create shipments

Resolved after 36 minutes, on September 16, 2025.

monitoring Sep 16, 2025, 10:10 AM UTC

Service has returned since 12:02, monitoring now.

Started
Sep 16, 2025, 09:44 AM UTC
Resolved
Sep 16, 2025, 10:21 AM UTC
Duration
36m
Detected by Pingoru
Sep 16, 2025, 09:44 AM UTC

Update timeline

  1. investigating Sep 16, 2025, 09:44 AM UTC

    SendCloud is investigating this issue and will post updates on: https://status.sendcloud.com/

  2. identified Sep 16, 2025, 10:03 AM UTC

    Sendcloud has confirmed the outage: https://status.sendcloud.com/incidents/g1h0ntdhlrth, and is working on a resolution.

  3. monitoring Sep 16, 2025, 10:10 AM UTC

    Service has returned since 12:02, monitoring now.

  4. resolved Sep 16, 2025, 10:21 AM UTC

    This incident has been resolved.

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