Phrase incident

Degraded Performance of Phrase (US) components between October 20, 10:08 AM CEST and October 20, 02:47 PM CEST

Minor Vendor's status page →

Resolved after 2 hours 14 minutes, affecting Translation center and Analytics and 1 more, on October 20, 2025.

monitoring Oct 20, 2025, 01:16 PM UTC

We are aware that we have an issue across multiple Phrase services. Issue is related to the upstream partner outage. Our engineering team is actively working to ensure minimal disruption. Thank you for your patience.

Started
Oct 20, 2025, 01:16 PM UTC
Resolved
Oct 20, 2025, 03:30 PM UTC
Duration
2h 14m
Detected by Pingoru
Oct 20, 2025, 01:16 PM UTC

Affected components

Translation centerAnalyticsWorkflow BuilderRepo syncAPILegacy Workflow EngineCAT web editorOTAEmail deliveryConnectors

Update timeline

  1. monitoring Oct 20, 2025, 01:16 PM UTC

    We are aware that we have an issue across multiple Phrase services. Issue is related to the upstream partner outage. Our engineering team is actively working to ensure minimal disruption. Thank you for your patience.

  2. resolved Oct 20, 2025, 03:30 PM UTC

    This incident has been resolved.

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