Phrase incident

Performance Disruption of Phrase TMS (EU) between 11:35 AM and 11:46 AM CEST on October 15, 2026

Resolved after 40 minutes, affecting Analytics and API and 1 more, on October 15, 2026.

monitoring Oct 15, 2026, 09:58 AM UTC

Services have stabilized and Phrase TMS in the EU region is now operating normally. We keep monitoring the situation.

Started: Oct 15, 2026, 09:44 AM UTC
Resolved: Oct 15, 2026, 10:24 AM UTC
Duration: 40m
Detected by Pingoru: Oct 15, 2026, 09:44 AM UTC

Affected components

AnalyticsAPICAT web editorConnectorsFile processingMachine translationProject managementTerm baseTranslation memory

Update timeline

investigating Oct 15, 2026, 09:44 AM UTC

We are currently investigating an issue affecting Phrase TMS services in the EU region, including the CAT editor, API, project management, translation memory, and related components. Users may experience errors or be unable to access these services at this time. Our team is actively working to identify the cause and restore full functionality as quickly as possible.
monitoring Oct 15, 2026, 09:58 AM UTC

Services have stabilized and Phrase TMS in the EU region is now operating normally. We keep monitoring the situation.
resolved Oct 15, 2026, 10:24 AM UTC

This incident has been resolved.

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