Phrase incident
Degraded Performance of Project management in Phrase TMS (EU) starting on September 1, 2026 16:12 CEST
Resolved after 2 hours 4 minutes, affecting Project management, on September 1, 2026.
A fix has been deployed and we are monitoring the results. Customers might need to clear browser cache and close all opened tabs with TMS if still experiencing problems.
Affected components
Update timeline
- investigating Sep 01, 2026, 02:18 PM UTC
We are currently investigating an issue causing slowness in the Jobs view within Phrase TMS (EU). Users may experience delayed load times or reduced performance when accessing project management features. Our team is actively working to identify the root cause and restore normal performance as quickly as possible.
- investigating Sep 01, 2026, 03:00 PM UTC
We have identified the root cause of the issue. Our team is actively implementing a fix. We will provide further updates as we make progress.
- monitoring Sep 01, 2026, 03:34 PM UTC
A fix has been deployed and we are monitoring the results. Customers might need to clear browser cache and close all opened tabs with TMS if still experiencing problems.
- resolved Sep 01, 2026, 04:23 PM UTC
The issue has been resolved and performance is stable.
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