Phrase incident
Degraded Performance of Phrase Strings Analytics on May 7, 2026 starting at 6:00 PM CEST
Resolved on May 7, 2026.
We identified an issue that caused delayed data processing in Strings Analytics. As a result, some customers may have seen stale or delayed analytics data. A fix has been implemented and reprocessing has been started, but some affected tables are large, so backlog processing is still catching up. Customers may continue to see delayed or stale data until processing is fully completed.
Update timeline
- resolved May 19, 2026, 02:59 PM UTC
We identified an issue that caused delayed data processing in Strings Analytics. As a result, some customers may have seen stale or delayed analytics data. A fix has been implemented and reprocessing has been started, but some affected tables are large, so backlog processing is still catching up. Customers may continue to see delayed or stale data until processing is fully completed.
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