Resolved after 2 hours 16 minutes, affecting CAT web editor, on April 23, 2025.
The team deployed a fix that reduced the database load, and all clusters are running smoothly since then. We are continuing to monitor the situation.
Affected components
Update timeline
- investigating Apr 23, 2025, 04:47 AM UTC
Users based in Asia reported issues with CAT web editor. Our engineering team is investigating the issue.
- investigating Apr 23, 2025, 05:31 AM UTC
We are continuing to investigate the issue.
- identified Apr 23, 2025, 05:56 AM UTC
The team found an issue in the index configuration of the database, and is actively trying to fix it as soon as possible.
- monitoring Apr 23, 2025, 06:43 AM UTC
The team deployed a fix that reduced the database load, and all clusters are running smoothly since then. We are continuing to monitor the situation.
- resolved Apr 23, 2025, 07:03 AM UTC
The incident has been resolved.
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