Resolved after 7 days 2 hours, on September 15, 2026.
Roku has confirmed that the recent OS rollout has been reverted and that the issue should be resolved..
Update timeline
- investigating Sep 15, 2026, 04:00 PM UTC
We are currently investigating this incident..
- identified Sep 15, 2026, 05:05 PM UTC
Roku has identified the error causing the spike in playback issues for the affected devices..
- resolved Sep 22, 2026, 06:26 PM UTC
Roku has confirmed that the recent OS rollout has been reverted and that the issue should be resolved..
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