Persona Identities incident

Intermittent OCR Issues Impacting Government ID Verifications — Resolved

Minor Vendor's status page →

Resolved on August 20, 2026.

investigating Aug 20, 2026, 08:30 PM UTC

Between 4:00 UTC and 8:19 UTC, we experienced OCR errors impacting government ID verifications. This is now resolved.

Started
Aug 20, 2026, 08:30 PM UTC
Resolved
Aug 20, 2026, 08:30 PM UTC
Duration
–
Detected by Pingoru
Aug 20, 2026, 08:30 PM UTC

Update timeline

  1. investigating Aug 20, 2026, 08:30 PM UTC

    Between 4:00 UTC and 8:19 UTC, we experienced OCR errors impacting government ID verifications. This is now resolved.

Your product runs on more than Persona Identities

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Cloudflare Amazon Web Services Twilio Stripe Slack Okta Figma GitHub Datadog Vercel OpenAI Google Cloud
Add your stack →