Persona Identities incident
Increased latency for verifications — Identified
Resolved after 62 days 16 hours, on June 10, 2026.
We're currently monitoring elevated response times affecting government ID and selfie verifications in the US region. The delays are linked to a degradation in our cloud storage provider (Google Cloud Storage). We are monitoring GCS's status and will update as soon as we have more information.
Update timeline
- investigating Jun 10, 2026, 03:48 AM UTC
We're currently monitoring elevated response times affecting government ID and selfie verifications in the US region. The delays are linked to a degradation in our cloud storage provider (Google Cloud Storage). We are monitoring GCS's status and will update as soon as we have more information.
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