Persona Identities incident

Elevated workflow run errors — Resolved

Resolved after 56 days 12 hours, on June 16, 2026.

investigating Jun 16, 2026, 07:38 AM UTC

From 07:12 AM UTC to 07:38 AM UTC, we saw elevated workflow execution errors. During this window, Inquiry completion rates for legacy US tenants fell to zero. We identified the cause and applied mitigations; services are stable and under active monitoring.

Started
Jun 16, 2026, 07:38 AM UTC
Resolved
Aug 11, 2026, 08:29 PM UTC
Duration
56d 12h
Detected by Pingoru
Jun 16, 2026, 07:38 AM UTC

Update timeline

  1. investigating Jun 16, 2026, 07:38 AM UTC

    From 07:12 AM UTC to 07:38 AM UTC, we saw elevated workflow execution errors. During this window, Inquiry completion rates for legacy US tenants fell to zero. We identified the cause and applied mitigations; services are stable and under active monitoring.

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