Persona Identities incident

Elevated workflow latency

Resolved on February 20, 2026.

resolved Feb 20, 2026, 10:35 PM UTC

As of 22:25 PM we have seen performance return to normal for impacted workflows.

Started
Feb 20, 2026, 10:35 PM UTC
Resolved
Feb 20, 2026, 10:35 PM UTC
Duration
–
Detected by Pingoru
Feb 20, 2026, 10:35 PM UTC

Update timeline

  1. monitoring Feb 20, 2026, 10:34 PM UTC

    Between 22:10 PM and 22:25 PM, we saw increased latency across a limited subset of workflows in our US region. A fix has been applied and we have seen performance return to normal for impacted workflows.

  2. resolved Feb 20, 2026, 10:35 PM UTC

    As of 22:25 PM we have seen performance return to normal for impacted workflows.

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