Persona Identities incident

Elevated Workflow completion time on US Legacy

Resolved on March 22, 2026, affecting API and Reports and 1 more.

resolved Mar 22, 2026, 12:15 AM UTC

Between 12:01 am and 12:15am UTC, we saw degraded performance with Workflows on our US1 region. Workflow completion times were elevated during this period. This is now resolved.

Started
Mar 22, 2026, 12:15 AM UTC
Resolved
Mar 22, 2026, 12:15 AM UTC
Duration
–
Detected by Pingoru
Mar 22, 2026, 12:15 AM UTC

Affected components

APIReportsWorkflowsWebhooksDashboardGraphVerificationsInquiries & CollectionsCases

Update timeline

  1. identified Mar 22, 2026, 12:01 AM UTC

    Since 12:01 am UTC, we saw degraded performance with Workflows on our US1 region. Workflow completion times were elevated during this period. We've identified the cause and are working on resolving the issue.

  2. resolved Mar 22, 2026, 12:15 AM UTC

    Between 12:01 am and 12:15am UTC, we saw degraded performance with Workflows on our US1 region. Workflow completion times were elevated during this period. This is now resolved.

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