Persona Identities incident

Elevated External API Errors

Resolved on April 21, 2026, affecting API.

resolved Apr 21, 2026, 11:48 PM UTC

Between 19:00 UTC and 22:12 UTC, customers intermittently saw elevated 400 error API responses. The issue is now resolved.

Started
Apr 21, 2026, 11:48 PM UTC
Resolved
Apr 21, 2026, 11:48 PM UTC
Duration
–
Detected by Pingoru
Apr 21, 2026, 11:48 PM UTC

Affected components

API

Update timeline

  1. investigating Apr 21, 2026, 10:14 PM UTC

    Customers are experiencing elevated 400 error response codes.

  2. monitoring Apr 21, 2026, 11:10 PM UTC

    Full rollback at 10:12 PM UTC resolved the issue. We are currently monitoring to confirm full resolution.

  3. resolved Apr 21, 2026, 11:48 PM UTC

    Between 19:00 UTC and 22:12 UTC, customers intermittently saw elevated 400 error API responses. The issue is now resolved.

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