Persona Identities incident

Errors with AAMVA verifications

Resolved on June 18, 2026, affecting Verifications.

investigating Jun 18, 2026, 04:38 PM UTC

We are continuing to investigate the ongoing AAMVA service outage. AAMVA verifications remain unavailable at this time. Our team is actively working to restore service and is in contact with AAMVA. We will provide another update in 30 minutes or sooner if the situation changes.

Started
Jun 18, 2026, 04:31 PM UTC
Resolved
Jun 18, 2026, 04:31 PM UTC
Duration
–
Detected by Pingoru
Jun 18, 2026, 04:31 PM UTC

Affected components

Verifications

Update timeline

  1. investigating Jun 18, 2026, 03:48 PM UTC

    Persona is currently investigating erroring AAMVA verifications. We are working with our provider to identify the root cause and will provide updates as we learn more.

  2. resolved Jun 18, 2026, 04:31 PM UTC

    Between 15:07 UTC and 16:31 UTC, AAMVA verifications were unavailable due to an issue originating from AAMVA's source network. Services have been fully restored as of 16:31 UTC. We are expecting a Root Cause Analysis (RCA) report directly from AAMVA. We will share further details as they become available. We apologize for any disruption this may have caused.

  3. investigating Jun 18, 2026, 04:38 PM UTC

    We are continuing to investigate the ongoing AAMVA service outage. AAMVA verifications remain unavailable at this time. Our team is actively working to restore service and is in contact with AAMVA. We will provide another update in 30 minutes or sooner if the situation changes.

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