Persona Identities incident
Degraded Document verification performance — Monitoring
Major Vendor's status page →
Resolved on October 1, 2026.
As of 4:20 PM UTC on October 1, we are no longer seeing elevated Document verification cancellations. Processing times returned to normal at 5:00 PM UTC. We're continuing to monitor to confirm a full recovery.
Update timeline
- investigating Oct 01, 2026, 05:40 PM UTC
As of 4:20 PM UTC on October 1, we are no longer seeing elevated Document verification cancellations. Processing times returned to normal at 5:00 PM UTC. We're continuing to monitor to confirm a full recovery.
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