Person Centred Software incident

Support Widget in Atlas Central & DepenSys Unavailable

Resolved after 4 days 19 hours, affecting Intercom, on August 21, 2026.

investigating Aug 21, 2026, 06:45 PM UTC

The support widget in Atlas Central is showing as blank and in DepenSys is not loading at all. We have raised this with our support provider, Intercom for further investigation

Started
Aug 21, 2026, 06:45 PM UTC
Resolved
Aug 26, 2026, 01:57 PM UTC
Duration
4d 19h
Detected by Pingoru
Aug 21, 2026, 06:45 PM UTC

Affected components

Intercom

Update timeline

  1. investigating Aug 21, 2026, 06:45 PM UTC

    The support widget in Atlas Central is showing as blank and in DepenSys is not loading at all. We have raised this with our support provider, Intercom for further investigation

  2. resolved Aug 26, 2026, 01:57 PM UTC

    This incident has been resolved.

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