Is Person Centred Software down?
Last checked 8m agoNo incidents right now.
Person Centred Software is operational right now. Last checked 8m ago; the most recent incident resolved 3d ago.
Real-time Person Centred Software status, recent outages, and incident history: pulled directly from Person Centred Software's official status page at status.personcentredsoftware.com every 5 minutes. Pingoru tracks 32 Person Centred Software services and has captured 35 incidents in the last 90 days (95.34% uptime). Get email, Slack, Discord, or webhook alerts the moment Person Centred Software reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Care DeliveryMonitorRelatives GatewayAction Plans
Timeline · 4 updates
- investigating · Oct 29, 2026, 02:44 PM UTC
We are aware that some users are currently experiencing slower than usual response times and intermittent difficulties accessing mCare. We know how important it is that you can rely on our platform to support the people in your care, and we are truly sorry for any disruption this is causing. Our team has been alerted and is already working to investigate and resolve this as an urgent priority.
- identified · Oct 29, 2026, 02:52 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Oct 29, 2026, 04:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 29, 2026, 05:08 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Care Delivery
Timeline · 3 updates
- investigating · Oct 27, 2026, 12:33 PM UTC
We are aware that some users are currently experiencing slower than usual response times and intermittent difficulties accessing mCare. We know how important it is that you can rely on our platform to support the people in your care, and we are truly sorry for any disruption this is causing. Our team has been alerted and is already working to investigate and resolve this as an urgent priority.
- monitoring · Oct 27, 2026, 12:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 27, 2026, 01:27 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Care DeliveryAPIMonitorGP Connect3rd Party IntegrationsArchive ReportingGroup ReportingRelatives GatewayOneLondon Care RecordsAction Plans
Timeline · 3 updates
- investigating · Oct 22, 2026, 09:47 AM UTC
We are aware that some users are currently experiencing slower than usual response times and intermittent difficulties accessing mCare. We know how important it is that you can rely on our platform to support the people in your care, and we are truly sorry for any disruption this is causing. Our team has been alerted and is already working to investigate and resolve this as an urgent priority.
- monitoring · Oct 22, 2026, 10:08 AM UTC
We have implemented a fix and are closely monitoring the system to confirm it is performing as expected. You may find that things are already feeling faster and more stable. If you are still experiencing any issues, please do let us know. We will confirm full resolution as soon as we are satisfied everything is back to normal. Thank you again for bearing with us.
- resolved · Oct 22, 2026, 11:26 AM UTC
The performance issues affecting the system have now been fully resolved. All services are operating normally. We are sorry for the disruption this caused during your working day. We know that reliability is essential when you are delivering care, and we do not take that responsibility lightly. We will be reviewing what happened to help prevent a similar issue in future. If you have any concerns or continue to notice anything unusual, please do not hesitate to contact our Support team.
Latest: The performance issues affecting the system have now been fully resolved. All services are operating normally. We are sorry for the disruption this caused during your working day. …
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- OomphResHub
Timeline · 2 updates
- investigating · Oct 20, 2026, 11:12 AM UTC
We are aware of a general issue with Google Cloud Services across Europe which has been widely reported in the media. There is no known impact to PCS services at present but we will provide updates if this changes. Google are managing this incident.
- resolved · Oct 20, 2026, 02:15 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Care DeliveryAPIMonitorGP Connect3rd Party IntegrationsArchive ReportingGroup ReportingRelatives GatewayOneLondon Care RecordsAction Plans
Timeline · 3 updates
- identified · Oct 17, 2026, 07:43 PM UTC
We have identified the cause of the performance issues currently affecting mCare and our team is now actively working to implement a fix. We are sorry for the continued disruption to your day. Resolving this remains our absolute top priority and we are doing everything we can to get things back to normal as quickly as possible. We will share another within 1 hour.
- monitoring · Oct 17, 2026, 07:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 17, 2026, 07:54 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Person Centred Software outage history
31 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since October 2026 · Statuspage by Atlassian · 32 components checked every 5 minutesThe longest incident in the last year, CAPA and Atlas Pharmacy Login Issues on September 23, 2026, ran for 14 days. 17 maintenance windows announced in the same period.
Most affected components, last 12 months
- Monitor28
- Care Delivery26
- Action Plans24
- Relatives Gateway24
- 3rd Party Integrations21
Latest incidents
- Performance Issues with mCare Database Shard E - Affecting 5% of Customers
We are aware that some users are currently experiencing slower than usual response times and intermittent difficulties accessing mCare. We know how important…
- Performance Issues with mCare Web Shard B & C - Affecting 49% of Customers
We are aware that some users are currently experiencing slower than usual response times and intermittent difficulties accessing mCare. We know how important…
- Performance Issues with mCare on Database Shard A - Affecting 45% of Customers
We are aware that some users are currently experiencing slower than usual response times and intermittent difficulties accessing mCare. We know how important…
- Started Oct 29, 2026, 02:44 PM UTC · Resolved Oct 29, 2026, 05:08 PM UTC · 2h 23m
- Started Oct 27, 2026, 12:33 PM UTC · Resolved Oct 27, 2026, 01:27 PM UTC · 53m
- Started Oct 22, 2026, 09:47 AM UTC · Resolved Oct 22, 2026, 11:26 AM UTC · 1h 39m
- Google Cloud Services Incident ResolvedStarted Oct 20, 2026, 11:12 AM UTC · Resolved Oct 20, 2026, 02:15 PM UTC · 3h 2m
- Started Oct 17, 2026, 07:43 PM UTC · Resolved Oct 17, 2026, 07:54 PM UTC · 10m
- Atlas Device Synchronisation ResolvedStarted Oct 13, 2026, 09:26 PM UTC · Resolved Oct 13, 2026, 10:18 PM UTC · 52m
- Started Oct 13, 2026, 02:07 PM UTC · Resolved Oct 13, 2026, 03:12 PM UTC · 1h 5m
- Started Oct 12, 2026, 10:34 AM UTC · Resolved Oct 12, 2026, 12:08 PM UTC · 1h 33m