Person Centred Software incident

Atlas Device Synchronisation

Resolved after 52 minutes, affecting Atlas Sync, on October 13, 2026.

monitoring Oct 13, 2026, 10:06 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 13, 2026, 09:26 PM UTC
Resolved
Oct 13, 2026, 10:18 PM UTC
Duration
52m
Detected by Pingoru
Oct 13, 2026, 09:26 PM UTC

Affected components

Atlas Sync

Update timeline

  1. investigating Oct 13, 2026, 09:26 PM UTC

    There is an issue with the Atlas device sync service. Our technical teams are investigating.

  2. monitoring Oct 13, 2026, 10:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 13, 2026, 10:18 PM UTC

    This incident has been resolved.

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