Resolved after 2 days 21 hours, affecting PBS Website and PBS Video Portal and 1 more, on December 15, 2025.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Dec 15, 2025, 05:55 PM UTC
We are currently investigating delays with new videos published to PBS platforms. Videos that are ingested and published in Media Manager may take longer than one hour before appearing on the PBS site, app, and partner player. If you have published a video and have an urgent need for it to appear, please send a link for your video to digitalsupport.pbs.org
- monitoring Dec 16, 2025, 03:11 PM UTC
We have taken steps to address the issue and are currently monitoring the situation in case of any further incidents.
- monitoring Dec 18, 2025, 03:31 PM UTC
We are continuing to monitor for any further issues.
- resolved Dec 18, 2025, 03:31 PM UTC
This incident has been resolved.
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