PBS incident

Outage - Errors on the PBS App and when playing videos on pbs.org

Resolved after 31 days 10 hours, affecting PBS Website and PBS Video Portal and 1 more, on September 4, 2026.

monitoring Sep 04, 2026, 08:12 AM UTC

A fix has been implemented. Normal functioning has been restored to the PBS App, pbs.org, and station video portals. We will continue to monitor in case any further mitigation is needed.

Started: Sep 04, 2026, 06:53 AM UTC
Resolved: Oct 05, 2026, 05:47 PM UTC
Duration: 31d 10h
Detected by Pingoru: Sep 04, 2026, 06:53 AM UTC

Affected components

PBS WebsitePBS Video PortalPBS Partner PlayerPBS Mobile and OTT Apps

Update timeline

investigating Sep 04, 2026, 06:53 AM UTC

Our engineering team is currently investigating reports of errors loading the PBS App on all platforms and playing videos on pbs.org.
monitoring Sep 04, 2026, 08:12 AM UTC

A fix has been implemented. Normal functioning has been restored to the PBS App, pbs.org, and station video portals. We will continue to monitor in case any further mitigation is needed.
resolved Oct 05, 2026, 05:47 PM UTC

This incident has been resolved.

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