PBS incident

Comcast Xfinity PBS App Issue for One-Click

Resolved after 1 day 19 hours, affecting PBS Mobile and OTT Apps, on February 28, 2025.

resolved Mar 02, 2025, 06:58 PM UTC

This issue has been resolved and the in-app donations have been restored in the Xfinity PBS App.

Started
Feb 28, 2025, 11:38 PM UTC
Resolved
Mar 02, 2025, 06:58 PM UTC
Duration
1d 19h
Detected by Pingoru
Feb 28, 2025, 11:38 PM UTC

Affected components

PBS Mobile and OTT Apps

Update timeline

  1. investigating Feb 28, 2025, 11:38 PM UTC

    We are investigating some backend issues with the PBS App on Comcast Xfinity devices regarding the in-app/one-click donations. There are no issues with other functionality and usability of the app. To prevent users from encountering any problems we have fallen back to displaying the station's donation urls until the backend in-app donation functionality can be restored.

  2. resolved Mar 02, 2025, 06:58 PM UTC

    This issue has been resolved and the in-app donations have been restored in the Xfinity PBS App.

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