PBS incident

Reported Login Issues

Resolved after 3 hours 33 minutes, affecting PBS Website and PBS Mobile and OTT Apps, on July 15, 2025.

resolved Jul 15, 2025, 04:42 PM UTC

This incident has been resolved. If you encounter any further issues, please submit a ticket at digitalsupport.pbs.org

Started
Jul 15, 2025, 01:09 PM UTC
Resolved
Jul 15, 2025, 04:42 PM UTC
Duration
3h 33m
Detected by Pingoru
Jul 15, 2025, 01:09 PM UTC

Affected components

PBS WebsitePBS Mobile and OTT Apps

Update timeline

  1. investigating Jul 15, 2025, 01:09 PM UTC

    We are currently investigating reported issues with login on the PBS website and apps. Please follow this page for further updates as we learn more.

  2. monitoring Jul 15, 2025, 02:11 PM UTC

    Mitigation measures are in place, and we are beginning to see improvements with the site and app. We will continue to monitor the incident and work on further solutions as needed.

  3. resolved Jul 15, 2025, 04:42 PM UTC

    This incident has been resolved. If you encounter any further issues, please submit a ticket at digitalsupport.pbs.org

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