PBS incident

Roku PBS App Crash on Seasons Menu

Resolved after 25 days 18 hours, affecting PBS Mobile and OTT Apps, on July 25, 2025.

resolved Aug 20, 2025, 12:32 PM UTC

A fix has been released for this bug. Users can update to app version 5.9.2 on their Roku devices to receive the fix.

Started
Jul 25, 2025, 06:03 PM UTC
Resolved
Aug 20, 2025, 12:32 PM UTC
Duration
25d 18h
Detected by Pingoru
Jul 25, 2025, 06:03 PM UTC

Affected components

PBS Mobile and OTT Apps

Update timeline

  1. identified Jul 25, 2025, 06:03 PM UTC

    We’re aware of an issue with the PBS app on Roku where users browsing between seasons of select shows will be kicked out of the app to the Roku home screen. It does not affect all shows, and users are not kicked out when going to episodes directly from the app search. We are currently testing a fix that will be included with the next app update for Roku, to be released soon.

  2. resolved Aug 20, 2025, 12:32 PM UTC

    A fix has been released for this bug. Users can update to app version 5.9.2 on their Roku devices to receive the fix.

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