Resolved after 58 minutes, affecting 5-Star Support, on July 16, 2025.
The incident has been resolved, and telephone support is now back up and running. Thank you for your patience!
Affected components
Update timeline
- identified Jul 16, 2025, 02:12 PM UTC
Our telephone provider is currently experiencing issues. Their team is aware of the problem and is working diligently to restore services. Please note that PayTrace telephone support is currently unavailable. However, email support remains accessible ([email protected]), and we will provide updates as soon as we have more information. Thank you for your patience.
- resolved Jul 16, 2025, 03:11 PM UTC
The incident has been resolved, and telephone support is now back up and running. Thank you for your patience!
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