Resolved after 1 hour 49 minutes, affecting Virtual Terminal, on September 14, 2025.
We are pleased to announce that the issue has been resolved and the PayTrace website is now back up and running at full speed. We appreciate your patience during this time. Thank you!
Affected components
Update timeline
- identified Sep 14, 2025, 03:23 PM UTC
PayTrace users are currently experiencing latency issues when logging in to our system. Our Technology team is aware of the problem and is working diligently to resolve it. We will provide additional updates as they become available.
- resolved Sep 14, 2025, 05:13 PM UTC
We are pleased to announce that the issue has been resolved and the PayTrace website is now back up and running at full speed. We appreciate your patience during this time. Thank you!
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