PayFast incident

Gateway RCS Payments

Resolved after 5 hours 5 minutes, affecting Store Cards (RCS), on August 13, 2026.

identified Aug 13, 2026, 11:12 AM UTC

A problem with Store-card payments on the Gateway system has been identified. We are in conteact with External Providers to resolve the issue.

Started
Aug 13, 2026, 11:12 AM UTC
Resolved
Aug 13, 2026, 04:18 PM UTC
Duration
5h 5m
Detected by Pingoru
Aug 13, 2026, 11:12 AM UTC

Affected components

Store Cards (RCS)

Update timeline

  1. identified Aug 13, 2026, 11:12 AM UTC

    A problem with Store-card payments on the Gateway system has been identified. We are in conteact with External Providers to resolve the issue.

  2. resolved Aug 13, 2026, 04:18 PM UTC

    This problem has been resolved for Gateway Store card payments.

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