Resolved after 45 minutes, affecting Nedbank involved transactions, on October 20, 2026.
We are continuing to investigate this issue.
Affected components
Update timeline
- investigating Oct 20, 2026, 12:59 AM UTC
We are currently experiencing connectivity issues with Nedbank Acquiring, which may result in failed or delayed transaction processing for customers using Nedbank card payment services. Our technical teams are actively engaged with Nedbank to restore connectivity as quickly as possible. We apologize for any inconvenience caused and will provide further updates as soon as more information becomes available. Thank you for your patience and understanding.
- investigating Oct 20, 2026, 01:00 AM UTC
We are continuing to investigate this issue.
- resolved Oct 20, 2026, 01:45 AM UTC
This incident has been resolved.
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