Resolved after 3 hours 43 minutes, affecting Capitec Pay and Capitec Pay, on July 14, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Capitec PayCapitec Pay
Update timeline
- identified Jul 14, 2026, 01:59 PM UTC
A problem with Capitec Pay transactions on both the Aggregation and Gateway Platforms has been identified. We are in contact with External Partners on the problem.
- monitoring Jul 14, 2026, 04:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 14, 2026, 05:43 PM UTC
This incident has been resolved.
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