PayFast incident

POS processing problems

Resolved after 1 hour 11 minutes, affecting In-store payments and In-store payments, on April 23, 2026.

resolved Apr 23, 2026, 01:05 PM UTC

This problem affecting POS transactions has been resolved with full functionality restored to the service on both the Aggregation and Gateway platforms.

Started
Apr 23, 2026, 11:54 AM UTC
Resolved
Apr 23, 2026, 01:05 PM UTC
Duration
1h 11m
Detected by Pingoru
Apr 23, 2026, 11:54 AM UTC

Affected components

In-store paymentsIn-store payments

Update timeline

  1. identified Apr 23, 2026, 11:54 AM UTC

    An issue with Point-of-Sale (POS) transactions has been identified. Team are in contact with External Partners on the matter.

  2. resolved Apr 23, 2026, 01:05 PM UTC

    This problem affecting POS transactions has been resolved with full functionality restored to the service on both the Aggregation and Gateway platforms.

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